Job Description & Responsibilities :-

1. Join the Team of Champions at IIFL Finance gold Loans.

2. IIFL Gold loan is an expanding its footprints & for the same we are hiring Sales & Banking Experienced.

3. Opening for Gold Appraiser & Customer Care Executive.

4. Candidate with minimum 1 Year of sales experience from Banking & Financial Services.

5. Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL.

6. Verify customers KYC & complete online registration.

7. Provide after sales service to existing customers and obtain references from them to increase customer base.

8. Provide good customer service experience while pledging / releasing /interest payment transactions etc.

9. Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.

10. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers.

11. Drive cross-sell of other financial products to existing customers.

12. Adhere to standard operating procedure of the organization and maintain all important registers at branch level.

13. Ensure strong follow up for interest collections to keep NPAs in control .