Job Description & Responsibilities :-

1. We are looking for a collections manager to monitor staff and oversee the procedures to reduce the amount of unpaid debt the company incurs. 

2. You will also be responsible for negotiating extensions with clients or write-off debt.

3. Overseeing staff members and ensuring the accurate and timely invoicing of customers.

4. Setting payment collection goals and targets for the department.

5. Creating and implementing a strategy to improve the collection of outstanding credit.

6. Implementing collection policies and procedures to avoid excessive outstanding credit.

7. Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.

8. Implementing deadlines for invoicing and payment collection.

9. Negotiating with customers in cases when non-payment occurs.

10. Preparing monthly feedback reports on payment collections.

11. Remaining informed of any legislative procedural training regarding debt collection.

12. Training and mentoring of staff members in the collections department.