Job Description & Responsibilities :-

1. Candidates should be comfortable in field work.

2. Good written and verbal communication.

3. Customer-service focus.

4. Work Experience on helpdesk support, tech support, non tech support, software support.

5. Can visit our Restaurant Partners in Field.

6. Provide service and customer support during field visits.

7. Install our POS software in their System / Device.

8. Give training about our product to our client.

9. Diagnose errors or technical problems and determine proper solutions to resolve their queries.

10. Build positive relationships with customers.

11. Research and identify solutions to software and hardware issues.

12. Diagnose and troubleshoot technical issues, including account setup and network.